The pulse of agentic AI in 2026 | 2
APPENDI X B
Global data summary
APPENDI X A
Additional findings
WHAT ’ S N E X T
The formula for operationalizing
agentic AI
CHAPT E R F I V E
Observability is a control plane
for autonomous operations
CHAPT E R FOUR
Reliability and resilience are key benchmarks
of success
CHAPTER THREE
Agentic AI trust and automation: Human
oversight is intentional and enduring
CHAPTER TWO
Autonomous operations is making progress—
and hitting barriers
CHAPTER ONE
Agentic AI is rapidly expanding
beyond IT operations
INTRODUCT ION
Agentic AI for autonomous operations
in 2026